FACTS has a great customer service department you can call to help you with any requests or issues. The FACTS customer service number is (866)441-4637. You may find this number, as well as additional help, on your FACTS account website by logging into FACTS through ParentsWeb/RenWeb.
Do you need to update family or transportation information in RenWeb / FACTS SIS?
1) A medical professional has recommended or performed a COVID-19 test for your student. 2) A COVID-19 test has been conducted and pending. 3) A COVID-19 test has been conducted and reported negative. 4) A COVID-19 test has been conducted and reported positive.